Website Terms and Conditions of Use

TERMS AND CONDITIONS OF USE

PRIVACY POLICY:
We NEVER retain any personal information about YOU and we NEVER share any personal information such as your name or Email with third parties without your permission.

PERSONAL INFORMATION When you contact us by Email using the form on the "Get in Touch" page we request only your name and Email address to allow us to answer your enquiry and send a reply. Once we have replied to you, the original message from you is deleted from our Email account and the reply we send is delete after a maximum of 30 days. (We use Yahoo Small Business to operate our website and Emails). That is it, other than that we never request any further personal information from visitors to our website.

IP ADDRESS GEO-LOCATION We collect Geographical location information such as IP addresses to help us analyse our traffic data. This is collected by Turbify Hosting and Google Analytics. We do not store this data ourselves. This assists us to understand more about how visitors use our website, such as the number of pages viewed, which countries, cities and areas visitors come from. None of this will identify you by name or personally, but it is a huge help for us to keep content relevant to our audience.

All devices connected to the Internet have an IP address supplied by the Internet Service Provider used at the time of connection. The Internet simply could not operate so well without them. We collect IP data only for analysis purposes to help deliver s better experience, it is retained for a maximum of 24 months.

TERMS AND CONDITIONS OF USE
This will help you understand the terms of use of our website and your agreement to these conditions if you continue to use the website.

Simple version:

OUR TERMS IN A NUTSHELL - "WE ACT AS AN INTRODUCER ONLY"

"realbenidorm.net act only as an introducer and accept no liability for products purchased via our travel and transport partners." ALL bookings and purchases are made direct with third-party suppliers via their own website. We do not process bookings, your payments or store personal or booking information ourselves. Everything is 100% handled by the travel service provider you choose via special links and search facilities that take you direct to their website to make a booking. We accept no responsibility for any purchases made and recommend that you check their conditions of purchase to ensure it meets your expectations prior to purchase.

Less simple boring longer stuff:

DISCLAIMER (website content accuracy) . Whilst we try to keep everything as up to date as possible and descriptions accurate. We make no guarantee that descriptions, images and information on this website is always accurate, complete, up to date or will meet your expectations. Such as price, offers, discounts, type of facilities and availability all of which may change without notice.

DISCLAIMER (purchases) . Because we act only as an introducer we cannot accept any responsibility or liability for the services provided by hotels, agents, travel and transport suppliers. We advise you to read their Booking Conditions and product description carefully before booking and paying to ensure that the product you are buying meets your needs and that you understand their terms and conditions of purchase.

realbenidorm.net has no responsibility whatsoever for any arrangements you make with any third party as a result of your use of this website. In the event that you have any issues with a booking you make, you acknowledge that you should resolve this direct with the Travel Supplier, this being your only remedy should you have any issues.

All links to other sites and resources provided by third parties are provided for your information only. We have no control over the content or function of those sites and accept no responsibility for any loss or damage that may arise from your use of them.

Travel Suppliers: realbenidorm.net are an introducer between you and various third party suppliers of travel and transport services through which you can book products you choose as a result of browsing and searching throughout our website. Travel Suppliers include, transfer providers, tour operators, hotels booking sites, flight providers and third-party advertisers offering products and services that may interest you.

Changes and Cancellations: Should you wish to amend or cancel a booking this must be done directly with the transport/travel provider detail in your confirmation Email/Voucher and will be subject to their terms and conditions. We are unable to assist you directly with any changes, cancellations or queries as we do not have direct access to our travel partners systems.

Last updated: 17/07/2024